The infographic below shows the evolution of hotel innovations all over the world. 2013 is what caught our attention. Just imagine being able to make a reservation via Twitter, it’s simply insane!
Perhaps our hotels in Zambia can learn a thing or two. There is no harm in making a few innovative suggestions at your place of work if you’re employed in the hospitality industry. Alternatively, you could start a hospitality business and also take a few pointers from the chart below: