CNET has shared that Korean firm Samsung will be sending out an update to consumers in the United States of America still using the Galaxy Note7 to completely remove the phone from their hands. Samsung shared:
‘Consumer safety remains our highest priority and we’ve had overwhelming participation in the U.S. Note7 Refund and Exchange Program so far, with more than 93 percent of all recalled Galaxy Note7 devices returned.
To further increase participation, a software update will be released starting on December 19th that will prevent U.S. Galaxy Note7 devices from charging and will eliminate their ability to work as mobile devices.’
We are yet to see how far this update will be released on the 19th of December, 2016.
Samsung had unveiled the Galaxy Note7 in August, but then users started complaining about battery problems, as extreme as explosions of some, and the company halted production and sent out an international recall of the devices.
The Zambia Information and Communications Technology Authority (ZICTA) also made a statement on the Note7 in Zambia:
‘Although the Samsung Galaxy Note 7 has not yet been officially launched in Zambia, ZICTA has written officially to Samsung Electronics SA (PTY) LTD- Zambia Branch requesting them to come up with interventions and indicate to the Authority how best the device will be withdrawn from the Zambian market, bearing in mind that some Zambian consumers may have purchased the device from other markets where the product had been launched. In order to ensure safety of the consumers, ZICTA is urging all consumers with Samsung Galaxy Note 7 to visit the authorised Samsung Electronic Service Partner outlets in Zambia.’
If you are a Samsung Galaxy Note7 user, please find out from the nearest Samsung vendor where you bought it on how you can return the device and either get another device or cash back.