In today’s fast-paced world, businesses are always on the lookout for ways to streamline their operations and improve efficiency. One area where technology has had a major impact is fleet management. With GPS-based systems, companies can now track their vehicles in real-time, optimize routes, and reduce fuel costs.
Recently, Techtrends Zambia had the opportunity to sit down with Chris Swart, CEO of Ezytrack Zambia, a leading provider of GPS-based fleet management systems in the country. During the interview, we discussed the benefits of these systems, how they work, and why they are becoming increasingly popular among businesses in Zambia.
TTZ: What types of fleet management solutions does your company offer, and how do they help businesses improve their operations?
CS: Generally speaking, a GPS tracking and fleet management company like EzyTrack may offer various solutions to help businesses improve their operations. These solutions may include real-time vehicle tracking, driver behavior monitoring, fuel management, route optimisation, maintenance scheduling, cost capture and more. By providing businesses with greater visibility and control over their fleet operations, these solutions can help increase efficiency, reduce costs, and improve safety.
TTZ: How do you ensure reliable and stable connectivity for remote fleets?
CS: Ezytrack uses a combination of satellite and cellular networks and specialized antennas and routers to ensure reliable and stable connectivity for remote fleets. We offer backup systems and redundant connectivity options to ensure uninterrupted service.
TTZ: How does your cloud-based system ensure the security and privacy of sensitive fleet data? Can you explain the security measures in place to protect data in the cloud?
CS: Cloud-based fleet management systems offer several benefits, including improved accessibility, scalability, and cost-effectiveness. To ensure the security and privacy of sensitive fleet data in the cloud, companies like EzyTrack employs various security measures, such as encryption, firewalls, access controls, and regular backups. Our supplier complies with industry standards and regulations, such as ISO 27001 and GDPR.
TTZ: What level of customization is available for your fleet management solutions to meet the unique needs of different types of fleets?
CS: The level of customisation available for fleet management solutions may vary depending on the provider. EzyTrack offers customisable dashboards, reports, alerts, and integrations to meet the unique needs of different types of fleets. We term it management by exception.
TTZ: How does your company handle system updates and maintenance to ensure continuous and reliable performance?
CS: To ensure continuous and reliable performance, Ezytrack offers regular system updates(especially with the demand of a mobile app) and maintenance, as well as 24/7 support and troubleshooting.
TTZ: How does your fleet management system integrate with other software and systems that a business may already have in place?
CS: To integrate with other software and systems that a business may already have in place (like Earthranger), offer APIs, webhooks, or custom integrations. It isn’t always possible to integrate hardware with our dashboard settings.
TTZ: Can you share any success stories or case studies from businesses that have implemented your fleet management solutions?
CS: Success stories or case studies from businesses that have implemented fleet management solutions can provide valuable insights into the benefits and ROI of these solutions. We have grown from 0 to over 1200 units in 7 years.
TTZ: What kind of support and training does your company provide to help businesses make the most of your fleet management solutions?
CS: To help businesses make the most of their fleet management solutions, Ezytrack offers various support and training options, such as user manuals, online tutorials, webinars, or onsite training.
TTZ: What is the pricing model for your solution?
CS: The pricing model for GPS tracking and fleet management solutions may vary depending on the provider and the features included. EzyTrack offers subscription-based pricing based on the number of vehicles, the service level, or the contract duration. We custom price for enterprise or high-volume customers as well.
Check out Ezytrack here.