Msanga is a service that connects merchants and consumers that need deliveries, to riders that fulfill them. It was officially launched on the 1st of May 2015 as a food delivery platform. We spoke to Msanga’s CEO, Njavwa Mutambo, about it to explain how it works and what their plans are for the future.
To use Msanga follow 3 simple steps:
1.Call or text to schedule a time for pick-up
2.Provide address of pick-up and drop-off
3.Get an instant notification when delivery is complete.
‘All our riders have smart-phones which have the application we use to automate our delivery process.
Msanga started primarily as a food delivery service but thanks to the knowledge learned from many sessions at innovation hub BongoHive, we have pivoted to start serving SMEs.
Msanga owes its success a great deal to BongoHive who have provided business development advice since the day the business was launched. We made this strategic shift in focus due to the emergence of online retailers in Zambia. There is a growing number of ‘Facebook merchants’ who sell products such as electronics , clothing and cosmetics such as Let’s Talk Ama Sampo who sell hundreds of products weekly.
Msanga has just recently become the official courier for DotCom Zambia and we will apply our expertise in providing last mile deliveries. We are also part of the Tony Elumelu entrepreneurship program of 2016.’
On what’s next for Msanga, Mutambo said:
“There is obviously a lot of work that needs to be done in order to scale Msanga into different geographies. We intend to build a working platform to automate our processes and advertise more to acquire more customers to do this we are looking to raise a seed capital of $30,000.”
You can see more on Msanga on their Facebook page here.