In a tribute to the great Joan Rivers we have to ask who did it better with the Home packages for wireless internet in Zambia. The two companies we have are:
With internet at home in Zambia moving from the realm of upper class decadence to the requirement for passing exams, buying shoes, doing work and maybe making money; we decided to take a look at how best to fulfil the need whilst keeping our thin piggy banks from dying!
Discovering the two:
MTN Zambia Website
To find what internet package a company offers you counter intuitively have to have internet – odd that. We wandered off to each companies website, first up MTN Zambia:
MTN Zambia’s homepage is filled with products, services and advertisements that can leave one overwhelmed when trying to find a single product. We braved the page and dived in to find out MTN offered for a fixed home wireless link. Our journey:
MTN Personal PageWe went to the personal section of the website where we found the 'Internet' and that also had its own Internet! No home package found.
MTN Personal Data BundlesWe then decided to try the Data Bundles section but it only listed data for mobile phones.
MTN BusinessWe gave up with the personal section and decided against all odds to try the business section, and to our surprise there was our HomePack!
We then went over to iConnect Zambia to find out what they had with regards to an internet package for us to enjoy videos of mantis shrimp because cats are so 2010!
We decided to subject the iConnect website to the same simple scrutiny of finding what we what. Our journey:
iConnect ProductsWe found the products link to alluring to resist so we clicked on it. Almost disappointingly easily we found the Home packages.
Home PackagesWith full list of products displayed we can only say easy, simple and intuitive!
The winner when finding a Home package on the interweb is iConnect Zambia
Which company offers better value for money? We put the package offerings side by side and they do look like identical twins wearing slightly different shoes!
We have put together the below table to show you how their products compare from data available during a time of day to the cost per GB.
|Company||Package||Total Data (GB)||On Peak (GB)||Off Peak (GB)||Cost||Cost per GB|
The winner when it comes to affordability is MTN Zambia
With both companies winning a section we decided to take a closer look behind the scenes. What will your hard earned Kwacha get you? What does the beautiful page display? Our table gives a score out of 5:
|Feature||iConnect Score||MTN Score|
|Pay As You Go||2||4|
|Ease of Use||3||3|
|Ease of Top-Up||3||4|
|User Portal Access and Useability||4||1|
The exercise was to find out whose product is best based only on what is available on the internet. What we did find out was that companies in Zambia, even those whose business it is to sell the Internet, do not do a great job of showcasing their product to a potential customer.
If your decision can only made based on what you can find out on the internet …buy MTN Zambia’s HomePack.