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Airtel Launches ‘A REASON TO IMAGINE’ tagline

15/05/202315/05/2023 TechTrends 0 Comments A Reason to Imagine, Africa, Airtel Africa, brand campaign, consumers, creativity, digital inclusion, financial inclusion, mobile money services, relevant solutions, telecommunications, Youth

Airtel Africa, a leading provider of telecommunications and mobile money services with a presence in 14 countries across Africa, has

What do you do when customer service delivery lags behind product innovation?

19/06/201419/06/2014 TechTrends Customer Experience, Customer Service Delivery, Mobile, Youth

With over 8 million registered customers in the telecommunications mobile space in Zambia, this presents a challenging service delivery environment.