Last Thursday evening on the 4th of February 2016, iStore celebrated the opening of their first flagship store in Zambia at East Park Mall in Lusaka.
As an Apple Premium Reseller (APR), iStore is a dedicated hub for Apple products and accessories. With 23 stores in Africa, iStore is the largest APR in Africa. iStore aims to maximize customer value offerings by providing an authentic Apple experience and offering customers exclusive services such as in-store complimentary training, technical support, and technical set-up.
iStore opened for the festive season in December and celebrated this opening last week. At the event, singer Kiki Militsis entertained, while guests learnt more about iStore offerings and got the opportunity to be hands on with Apple products.
“The opening of iStore Zambia is an important milestone. It signals the start of iStore’s SADC expansion,” said Chris Dodd, SADC Commercial Director. “iStore now has more than 23 stores, mainly in South Africa but also in Nigeria and Namibia with a further five to six stores across Southern Africa in the pipeline. With so many stolen and counterfeit products in most African markets it is important for us to give customers peace of mind that they can buy locally and know that they have a full after-sales service including the Apple guarantee, technical support and training. Zambian customers can now engage with Apple products in the same way as our international consumers are used to.”
In another first for Zambia, iStore is one of only a few Apple Authorised Service Centres in Africa. This certification is granted by Apple, and facilitates the purchase of Apple genuine parts and certified technical staff. It also enables the service centre to repair any Apple product under warranty as well as provide out of warranty parts. Said Dodd: “iStore also offers free basic product training and services to all customers. I can’t think of any other product or brand where you get this level of support without paying anything extra.”
Dodd also explained that iStore is not purely a retail business, but also has a strong interest in the education and business sectors. “We are already working with the likes of the American International School in Lusaka, and look forward to creating working relationships with other local organisations, many of whom are present here this evening,” said Dodd.
To celebrate the opening of iStore in East Park Mall, for a limited time only, customers will receive Microsoft Office 365 for free when they buy any Mac or iPad. Businesses or companies that buy three or more Macs will receive Microsoft Office Home and Business.
2016 for free. In line with the focus on education, students, teachers and lecturers also qualify 5% off any Mac all year around.
For more information on iStore visit www.myistore.co.zm or on Facebook here.
(Source: iStore Zambia)