Sony, one the largest consumer electronics companies globally, now has a store in Lusaka. The store, Sony’s first in the country, is located at the Manda Hill mall and is a franchise by Sound Investments a local gadgets company that’s been selling music and home entertainment accessories for a long time now.
We visited the shop and took a few pictures, (above and below). We are obviously happy that finally those looking to get genuine Sony gadgets can access them without having to go the grey import route. We can’t speculate on tech support though as this looks just retail for now. And that said even other brands, Samsung for example, (or Hazida) outsource to other IT companies for repairs. So yes, the big deal is warranty; genuine product vs buying from phone shops in town which give you a word of mouth warranty which they are not contractually obligated to fulfill.
Sound Investment’s knowledge of the market for entertainment, and media, should go a long way in helping link people who want Sony products. With the improvements in Sony smartphones, digital cameras, LED/smart TVs, home theatres, laptops and other personal gizmos, we hope this partnership can now work on the pricing of their goods. Paying over $1,000 Kwacha equivalent for a phone that can be brought in cheaply, soon after launch, from elsewhere on the globe (online) with shipping costs, insurance and taxes, is just not rational.
Here are more photos: