28th October 2020

FNB Zambia launches innovative short term insurance offering

FNB Zambia has announced that it will begin to distribute Short-Term Insurance solutions for both Retail and Business customers through a partnership with Minet Zambia. Customers can now get affordable General Insurance with monthly payment options through FNB Zambia outlets.

The Short-Term Insurance Partnership between FNB and Minet is a significant milestone in the strategic intent of both businesses and will further enhance financial inclusion and increase insurance penetration in Zambia line with the Government’s Financial Literacy Agenda.

“We are thrilled to announce the enhancement of our insurance offering, enabled by a landmark partnership with Minet as the insurance broker. Effective 4 May 2020, FNB became the first bank to act as a distributor for Household, House Owner, Building, Motor and Fire & Allied Perils cover,” says Leonard Haynes, FNB CEO.

Additionally, under this model, FNB will be the first bank to be able to print Motor Insurance Cover Notes (Car Insurance Disks) at branch level. These documents can then be collected at a branch of choice to avoid customers queuing up, while all other policies can be communicated electronically or printed if requested by a customer.

“Over the last 11 years, our Bank has worked to become a complete one-stop financial services provider to our customers, with a strong focus on digital solutions. The timely launch of our new paperless, and system-driven model ensures that customers can get cover safely and conveniently, further reducing the risks associated with the ongoing COVID-19 pandemic,” Haynes said.

Both individuals and commercial customers can enquire about these services by contacting the Bank via the bank’s digital channels or through the call centre by dialling 362 or +260211366800.

“With a transformative approach to insurance and risk advisory business modelling over the last 70 years, Minet Zambia is excited to partner with FNB Zambia as a distribution link to deliver various products and services to its clients through easy to access digital platforms” added Humphrey Kabwe, Minet Zambia MD.

Source: FNB Zambia

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